Privacy Policy

Last Updated on 13 July 2021 by Leon Rowan


Note about the General Data Protection Regulation (GDPR) – GDPR Portal:
The material below, in some aspects, also applies concerning the GDPR.
More: General Data Protection Regulation – Wikipedia
One of our main priorities is the privacy of our visitors.
This website ( is owned and operated by Leon Rowan and will be referred to as “We”, “our” and “us” in this Internet Privacy Policy (hereinafter called: Privacy Policy or Privacy Statement). By using this site, you agree to the Privacy Policy of this website (“the website”), which is set out on this website page. The Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the website. Your privacy is important to Leon Rowan.  This privacy statement provides information about the personal information that Leon Rowan collects in the course of business, and how Leon Rowan uses that personal information.
We have created this privacy statement to demonstrate our firm and continuing commitment to the privacy of personal information provided by those visiting and interacting with this website. We hold the privacy of your personal information in the highest regard. The following discloses our information gathering and dissemination practices for this website.
We recognise the importance of protecting your privacy and our policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site. This policy will be continuously assessed against new technologies, business practices, and our customers’ needs.
We reserve the right, at our discretion, to modify or remove portions of this Privacy Policy at any time. This Privacy Policy is additional to any other terms and conditions which apply to the website. We make no representations about third-party websites that may be linked to the website.
We recognise the importance of protecting the privacy of information collected about visitors to our website, in particular, information capable of identifying an individual (“personal information”). This Privacy Policy governs the manner in which your personal information, obtained through the website, will be dealt with. This Privacy Policy should be reviewed periodically so it updates you on any changes. We welcome your comments and feedback.
This Privacy Policy applies to all forms of interaction with clients, or potential clients: voice one-to-one conversation, telephone equipment, computerised communication services, such as Skype, webinar hosts, group conferencing, forums, social media, email, postal services, and referrals. The Privacy Policy also applies to a variety of services and equipment we use – such as web host, Internet access provider, email provider, phone company, computer, phone and tablet operating system providers, calendar and task management application(s), contact database, mailing list provider, blog RSS and RSS email provider, postal services both in Australia and overseas, banking institutions including overseas-based such as PayPal, computer hard drives and similar.
The short version:
Good business practice, including a focus on good customer relations/service; and basic human decency/spiritual principles, means we do not abuse peoples’ privacy. We are discreet in all that we do and hate Spam.
The long version:
What Information Do We Collect?
When you visit this website you may provide us with two main types of information: personal information you knowingly, or unknowingly, disclose that is collected on an individual basis and website use information collected on an aggregate basis as you and others browse our website.
The personal information Leon Rowan may collect and use includes:

  • information about your use of this website;
  • information you provide using for the purpose of registering with the website;
  • information about transactions carried out over this website;
  • information you provide for the purpose of subscribing to the website services and;
  • any other information you send or provide to Leon Rowan in the course of any business dealings. This may include your name, phone number, date of birth, address, political views, race, religious or spiritual orientation, health information, mental health information, philosophical beliefs, membership of professional or trade association or political party, sexual preferences or practices, criminal record, genetic information, relationship information, family information and more.

1. Personal Information You Choose to Provide
Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or inquiries. It is our intention that this policy will protect your personal information from being dealt with in any way inconsistent with applicable privacy laws in Australia.
Registration Information
When you register for any of our products, services or newsletters you will provide us information about yourself.
Credit Card Information
If you use our services, you may need to give personal information and authorisation to obtain information from various credit services. For example, you may need to provide the following information:

  • Name
  • Mailing/billing address
  • Email address
  • Name on credit card
  • Credit card number
  • Credit card billing address
  • Business and home phone number

Note: When you pay via PayPal, Square, or Stripe we do not see your credit card details.
Email Information
If you correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications we employ in the maintenance of information received by mail and telephone.
Want To Remain Anonymous?
If you wish, you can interact with us anonymously and/or use a pseudonym. Some payment methods, or actions/services may mean that you need to either be identified or disclose at least some information. One example is that if you would like me to visit you at your home, or place of work, in which case I will need your address.
If for example, you want to visit me for counselling services and use a fake name and pay with cash, then you may do so. I will offer you a receipt, without obligation. I would add however that all my revenue is declared to the authorities in full, and paying in cash does not mean that you will get discounted rates, or that any kind of fraud will take place.
If we do not collect personal information it may not be possible to provide you with services, depending on the situation.
2. Use Of Information
Personal information visitors submit to our site is used only for the purpose for which they submitted it or for such other secondary purposes that are related to the primary purpose unless we disclose other uses in this Privacy Policy or at the time of collection. Copies of correspondence sent from the website, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.
Similar to other commercial websites, our website utilises a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and web server log files to collect information about how our website is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our website.
How Do We Use the Information You Provide to Us?
Broadly speaking, we use personal information for administering our business activities, to monitor the use of the service, in our marketing and promotional efforts, to improve our content and service offerings, customise our site’s content, layout, services and for other lawful purposes. These uses improve our site and better tailor it to meet your needs.
Furthermore, such information may be shared with others on an aggregate basis. Personally identifiable information or business information will not be shared with parties except as required by law.
Occasionally, we may also use the information we collect to notify you about important changes to our Website, new services, and special offers we think you will find valuable. You may notify us if you do not wish to receive these offers by emailing us at the link provided on the newsletter, or by unsubscribing from our blog post subscription (email or RSS versions).
Besides the above, Leon Rowan may use your personal information to:

  • personalise the website for you;
  • enable your access to and use of the website services;
  • publish information about you on the website;
  • send to you products you purchase;
  • supply to you services you purchase;
  • send to you statements and invoices;
  • collect payments from you;
  • follow up your inquiries;
  • be polite and thoughtful; such as inquire how you are,
  • do anything that a ‘reasonable person’ might expect, and
  • send you marketing communications.

Google Adsense and the DoubleClick DART Cookie
Google, as a third party advertisement vendor, uses cookies to serve ads on this site. Using DART cookies by Google enables them to serve adverts to visitors that are based on their visits to this website and other sites on the internet.
To opt-out of the DART cookies you may visit the Google ad and content network privacy policy at the following URL: Tracking of users through the DART cookie mechanisms are subject to Google’s own privacy policies.
Other Third Party ad servers or ad networks may also use cookies to track users activities on this website to measure advertisement effectiveness and other reasons that will be provided in their own privacy policies, we have no access or control over these cookies that may be used by third-party advertisers.
Our Cookie Policy
Please see our separate Cookie Policy  page.
IP Addresses
Your computer uses iP addresses every time you are connected to the Internet. Your IP address is a number used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as traffic data so that data (such as the Web pages you request) can be sent to you. Also, our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.
Collecting Information On Registered Members

  1. As part of registering with us, we collect personal information about you in order for you to take full advantage of our services. To do this, it may be necessary for you to provide additional information to us as detailed below.
  2. Registration
    Registration is optional. Registration may include submitting your name, email address, address, telephone numbers, an option on receiving updates and promotional material and other information. You may access this information by logging in and going to your account.

Credit Card Details

  1. Credit Card details are only stored for the processing of a payment and will be deleted once we process the payment. In the case of payments via PayPal, Square, Stripe or other merchant systems, we never get the Credit Card details.

Sharing and Selling Information
We do not share, sell, lend or lease any of the information that uniquely identifies (such as email addresses or personal details) a subscriber, client or person (such as a commentator) with anyone except to the extent it is necessary to process transactions or provide services, goods or information you have requested, or otherwise complies with the terms on this website.
Where Leon Rowan discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in under the terms of this privacy statement.
Quality And Integrity Of Information

  1. Quality – We take reasonable steps to ensure that information collected, used or disclosed is accurate, up-to-date, complete, relevant and not misleading.

How Can You Access and Correct Your Information?
You may request access to all your personally identifiable information we collect online, or otherwise, and maintain in our database by emailing us at the usual address listed on our contact page here or phoning, or writing.
Please note we will have to ensure that it is really you requesting your information. For example; I have come across accounts of how a variety of individuals (including Private Investigators) have pretended to be other people and requested their details under privacy law. This method of illegal data acquisition tries to take advantage of human fallibility in various ways, one of which is that many people receiving such a request would assume that only the real subject would ask in that way. We request your understanding then; that should you request your private information – that we will use stringent methods to ensure that it is really you making the request, and not some insurer, bank, Private Investigator, neighbour, ex-partner or another unauthorised person. Personally, I have experience in ‘counter-intelligence’ and am well versed in the ruses people use to try to obtain information.

  1. We will endeavour to take all reasonable steps to keep secure any information which we hold about you and to keep this information accurate and up to date. If you discover that information held about you is incorrect, you may contact us to have the information corrected.
  2. In addition, our employees and the contractors who provide services related to our information systems must respect the confidentiality of any personal information held by us.


  1. Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we believe doing so is necessary to contact, identify, or bring legal action against anyone who may be: violating our Terms of Service, injuring, damaging, or otherwise interfering (unintentionally or intentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose information when legally compelled to do so, when we, in good faith, believe that the law requires it, or for the exercise and protection of our legal rights, or in connection with any legal proceedings or prospective legal proceedings.
  2. We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties to meet your request for goods or services.

What About Other Websites Linked to Our Website?
We provide links to websites outside of our websites, and third-party websites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that website and its privacy statement.
We are not responsible for the practices used by Websites linked to or from our website or the information or content contained. Often links to other websites are provided solely as pointers to information on topics that may be useful to the users of our website.
Please remember that when you use a link to go from our Website to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including websites, which have a link on our Website, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.
Your Consent
By using our Website you consent to our collection and use of your personal information as described in this Privacy Policy. We reserve the right to amend this privacy policy with or without notice.
Our Commitment To Data Security
Please note that your information will be stored and processed on our computers/services primarily in Australia, the United States, United Kingdom, Ireland, Israel, Canada, Germany, France, New Zealand, but also possibly elsewhere. The nature of data processing these days means that data can even be stored in a ‘transit point’ somewhere between our computers and yours, or between where data is stored and our/your computers. The laws on holding personal data in Australia and the United States may be less stringent than the laws of your country of residence or citizenship. To prevent unauthorized access, maintain data accuracy, prevent loss, misuse or alteration, and ensure the correct use of information,  we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online and via other methods. Online payments are protected by secure methods and technology.

  1. We strive to ensure the security, integrity, and privacy of personal information submitted to our sites, and we review and update our security measures considering current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
  2. However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
  3. All personal information is protected from misuse, loss, disclosure, and unauthorised access.
  4. In addition, our employees and the contractors who provide services related to our information systems must respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

Destruction Of Information
Our background includes information security, including IT security, counterintelligence and intelligence gathering (HUMINT & SIGINT). When information needs to be destroyed, we are well versed in ensuring it is done properly. With computer hard drives for example, not only are redundant hard drives wiped with extremely high-security methods (above US Department Of Defense), we then use magnetic devices, and finally, a drill. No hard drive leaves our premises intact.
None of our computer hardware is ever taken off-site for repair. Any on-site repairs are constantly supervised and customer data is always locked down.
This has been our policy for years, regardless of changes in privacy law.
This site and Leon Rowan, allows visitors to unsubscribe so that they will not receive future messages in accordance with their wishes. After unsubscribing we will discontinue sending the particular messages as soon as technically feasible.
From time-to-time, our site requests information from users via surveys. Participation in these surveys is voluntary and the user, therefore, has a choice whether to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). We will use survey information for purposes which include monitoring or improving the use and satisfaction of this site.
Cross-border data transfers
Information that Leon Rowan collects may be stored and processed in and transferred between any of the countries in which Leon Rowan operates, or uses web/Internet and other services, to enable the use of the information under this privacy policy. Leon Rowan operates worldwide – clients can be based anywhere and because of the use of cloud computing and other web services, data may be routed or processed anywhere. Leon Rowan is unable therefore to provide a complete list of countries, or states because each and any country/region in the world could be involved. Please also remember that due to the nature of data routing and temporary storage in transit, your information might be transiting/stored in, any country in the world.
In addition, personal information you submit for publication on the website will be published on the internet and may be available around the world.
We take reasonable steps to ensure that the overseas-based services we use have appropriate privacy safeguards.
You agree to such cross-border transfers of personal information. If you object, please do not use our services, or purchase anything from us.
Also, see comments in ‘Our Commitment To Data Security’ above. Relevant part copied here for your convenience: Please note that your information will be stored and processed on our computers/services primarily in Australia, the United States, United Kingdom, Ireland, Israel, Canada, Germany, France, New Zealand, but also possibly elsewhere. The nature of data processing these days means that data can even be stored in a ‘transit point’ somewhere between our computers and yours, or between where data is stored and our/your computers.
Here is a good example of how peoples’ information can be viewed in multitudes of countries: when we follow an individual on Twitter and make a comment of a client nature to an account we are following, then we are revealing to the world some personal information, even if it is simply that we are a client or potential client. Twitter is, of course, the holder of the information, but so is, to a degree, the Twitter account owner. If the Twitter account owner replies, as would probably be expected, then that reply is visible in multitudes of countries. We suggest then that if you are concerned about privacy, that you bear this kind of thing in mind and perhaps even be wary of organisations that simply say that your data is only accessed in one or two countries – if you look deeper, you will almost certainly find it is not.
Another example is that if a business uses a foreign task manager app to ensure that a client appointment is not missed, and the app is actually hosted in yet another country (which may be a trade secret of the app developer) and that country is different to where the app is based; then we have a situation where client data leaves Australia, is handled by the app in, or via overseas, and is in turn hosted in a third country.
This privacy policy demonstrates customer data may be handled literally anywhere in the world – not just in the case of our business, but in the case of multitudes, including statutory bodies. It is not possible for anyone to be fully aware of, or find out, exactly where every piece of data is being processed/routed.
General Data Protection Regulation (GDPR)
We are a Data Controller of your information.
Leon Rowan – Leon Rowan legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:
Leon Rowan – Leon Rowan needs to perform a contract with you
You have given Leon Rowan – Leon Rowan permission to do so
Processing your personal information is in Leon Rowan – Leon Rowan legitimate interests
Leon Rowan – Leon Rowan needs to comply with the law
Leon Rowan – Leon Rowan will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update or to delete the information we have on you.
The right of rectification.
The right to object.
The right of restriction.
The right to data portability
The right to withdraw consent
Log Files
Leon Rowan – Leon Rowan follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Third Party Privacy Policies
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Leon Rowan – Leon Rowan, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalise the advertising content that you see on websites that you visit.
Leon Rowan – Leon Rowan’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
A Special Note About Children
Children are not eligible to use our services unsupervised and we ask that children (under the age of 18, or 21 in some jurisdictions) do not submit any personal information to us. If you are a minor, you can use this service only accompanied by, in conjunction with, with permission from and with guidance from your parents or guardians.
We encourage parents and guardians to observe, participate in, and/or monitor and guide their childrens’ online activity.
Leon Rowan – Leon Rowan does not knowingly collect any Personal Identifiable Information from children. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will promptly remove such information from our records.
Acquisition or Changes in Ownership
In the event that the website (or a substantial portion of its assets) is acquired, your information would be considered part of those assets and may be part of those assets that are transferred.
Policy Modifications
We may change this Privacy Policy from time to time. If/when changes are made to this privacy policy, we will email users who have given us permission to and have requested us, to do so. We will post any changes here, so be sure to check back periodically. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent. Your continued use of our service/s and website will be considered acceptance of our updated terms
Problems Or Questions

  1. If we become aware of any ongoing concerns or problems with our websites, we will take these issues seriously and work to address these concerns.
  2. If you have any questions about this privacy policy or Leon Rowan’s treatment of your personal information, or you have a problem or complaint,  please contact us using the details here, or use our contact form below.
  3. For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s website;

Also see: Your Business Is Your Business – Discretion, Privacy And Secrecy – Leon Rowan

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